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Returns Policy for Pre-Loved Items

At Echappé Ballet and Dance Boutique, we strive to provide our customers with highest quality pre-loved items and exceptional service. We understand that occasionally, despite our best efforts, you may need to return your item. To ensure a smooth and transparent process, please review our returns policy below:

  1. Item/s are eligible for return within 14 days from receipt. Please ensure that Echappé Ballet and Dance Boutique is notified of any issues on receipt of delivery. If return is not made within 14 days, the item/s will not be eligible for a refund.

  2. Item/s must be returned in the same condition with original packaging (box and wrapping. Etc.) Items that have been used, damaged, or altered from their original condition may not be eligible for return.

  3. As these items are pre-loved and do not carry any warranty, Echappé Ballet and Dance Boutique cannot except responsibility for any new damage or wear to the item after purchase.

  4. Shipping costs for return will be at the expense of the buyer and will not be refunded should a refund be issued. We would recommend sending returned items via registered post to track items. Echappé Ballet and Dance Boutique cannot accept responsibility for any items lost in transit. Any claims will need to be taken up with the postal office or courier company.

  5. If approved, refunds will be processed within 3-5 working days to the original method of payment.

  6. If the return is rejected due to the item not meeting the eligibility criteria, we will contact you to discuss available options.

  7. Items to be returned to the following address:  Echappé Ballet and Dance Boutique, The Whyte House, Market Lane, Wesport, Co.Mayo, F28DX39

  8. If you have any questions or concerns regarding our returns policy or a specific return, please don’t hesitate to contact us: 0851473894 or email: 

Note: This return policy is subject to change without prior notice. Please review our website or contact us for most up-to date information regarding our returns on pre-owned items.

Echappé Ballet and Dance Boutique reserves the right to refuse any returns that do not comply with the above guidelines or if deemed fraudulent or abusive.